At Maan Istanbul (“MAAN”, “we”, “us”, or “our”), we are committed to protecting the privacy and personal data of our customers and website visitors.

In order to provide our services and improve customer experience, MAAN may collect certain personal information, including but not limited to name, email address, contact details, and order-related information, when users place an order, create an account, or subscribe to our communications.

Personal data collected by MAAN is used solely for operational purposes such as order processing, customer support, delivery arrangements, payment processing, and, where applicable, marketing communications in accordance with user preferences. MAAN does not sell, rent, or disclose personal data to third parties for commercial purposes unrelated to its operations, unless explicit consent has been obtained or disclosure is required by law.

MAAN may analyze anonymized and aggregated data regarding website usage, visitor behavior, and preferences for statistical and analytical purposes. Such data does not contain personally identifiable information and may be shared with business partners to enhance service quality and improve the shopping experience.

Personal data may be disclosed to competent public authorities only when legally required and in compliance with applicable laws and regulations.

Customers have the right to access, update, correct, or request deletion of their personal information. Account information can only be accessed and modified by the account holder.

Payment transactions conducted on the website are securely processed by authorized third-party payment providers. MAAN does not store or have access to sensitive payment information such as credit card numbers or security codes.

MAAN takes appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, misuse, or alteration.

This Privacy Policy is prepared in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable.

Last updated: February 20, 2025